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Most Frequently
Asked Questions

Have questions about our First Aid & CPR certification training courses? We’ve compiled answers to the most common inquiries to help you get started. If you don’t see your question listed, feel free to contact us—we’re happy to help by phone, email, or through our online form.

Email: info@c2cfirstaidaquatics.com

Toll-Free: 866-291-9121

Our Most Frequently Asked Questions

Course Information

Course schedules and pricing vary by location. To get started, visit our Book a Training page and select the training center closest to you. From there, choose the course type you’re interested in.

You’ll then see a dropdown menu with the available course levels—each one will display its price beside it. Once you select a course level and proceed, you’ll be able to view all available dates for that course at your chosen location.

We offer our First Aid and CPR certification training courses in two convenient formats:

Traditional In-Class – This option is fully in-person and led by a certified instructor. Participants will cover all theory in class and gain hands-on experience through practical skill demonstrations.

Blended Online + In-Class – This format combines online learning with an in-person skills session. The online portion covers course theory through interactive modules, including quizzes and activities, and must be completed before the scheduled in-class session. After finishing the online component, participants attend a hands-on training session with one of our certified instructors to apply what they’ve learned.

No, you don’t need to register for two separate courses. We offer combined training options that cover both First Aid and CPR certification in a single course:

  • Adult First Aid/CPR/AED

  • Adult & Pediatric First Aid/CPR/AED

  • Pediatric First Aid/CPR/AED

Upon successful completion of either course, you’ll receive one certification that confirms you are trained in both First Aid and CPR. This certification is valid for two years.

Coast2Coast First Aid & Safety offers several convenient payment options when registering for a course, including:

  • Visa

  • Visa Debit

  • MasterCard

  • E-Transfer

If none of these options work for you, please contact our office to discuss alternative arrangements. We’re happy to help accommodate special circumstances.

After Registering for a Course

After registering for a Blended First Aid & CPR course, you’ll receive an email within 24 hours from the American Red Cross with instructions to access your training. If you don’t see the email in your inbox, please contact us by phone or email.

The email will guide you through creating your account on Red Cross Learning Center. Once your account is set up, you’ll be able to access your course materials. If you need help setting up your profile or starting your online training, please contact us.

If you are enrolled in an Online Blended training course, you must finish the online portion prior to your in-class session date. If the online portion is not completed in time, you will be required to reschedule your class. For any difficulties accessing the online training, please reach out to our office by phone or email.

Once you’ve registered for a course, a confirmation email with a link to your e-book will be sent to you. You can download the e-book to your computer, phone, or tablet and refer to it whenever needed.

Upon successful completion of your course, you will receive a temporary certificate valid for 30 days. Your official American Red Cross certification will be issued to you within 5 to 10 business days.

American Red Cross certificates issued through Coast2Coast First Aid & Safety are widely recognized and accepted across the United States. They meet OSHA requirements and are commonly accepted by employers, schools, and licensing bodies in a variety of industries, including healthcare, education, childcare, construction, and public safety. If you’re unsure whether a specific organization will accept your certificate, we recommend checking with them directly.

General Course Policies

Most American Red Cross First Aid and CPR certifications are valid for two years. However, certain professions may require you to renew your certification annually to meet workplace or regulatory standards.

Course Registration / Cancellations Policies

No, the discount will no longer apply. Our registration system tracks who registered together for the “Bring a Friend” offer. If your friend cancels, the discount is automatically removed, and the remaining participant will be required to pay the full course fee.

If you need to cancel or reschedule your training more than 48 hours before your course, a $35 administrative fee will apply.

Cancellations or changes made within 48 hours of the course are not eligible for a refund.

For special circumstances, please contact our office by phone or email. A member of our customer service team will be happy to assist you.

Testimonial

aziz nizamov
It was great experience, very interactive trainings, I loved how they delivered them, it was interesting, fun, and full of practical knowledge. Five stars
Geshvad Nasiri
I took this session on March 6 2026 and Our instructor Rana Osman was great,very helpful and very informative. She explained the procedures clearly and in a simple language,easy to understand. I learned a lot throughout the whole course! Suggest everyone who needs to take the certificate to choose coast2coast.
Response from the owner:Thank you, Geshvad, for your wonderful review and for recommending Coast2Coast. We’re delighted Rana Osman made the session clear, helpful, and easy to follow and that you learned so much. Your feedback means a lot and helps others choose the right course for their certificate. We look forward to supporting you or your colleagues in future training.
Caglar KORKMAZ
Rana Osman, She was a wonderful teacher, and our lesson was so much fun. I learned while having fun.
Response from the owner:Thank you, Caglar! We’re delighted Rana made the lesson both fun and educational. We’ll be sure to pass your kind words on to her. We look forward to seeing you again for more great lessons.
Gagan Mallhi
I did the training with instructor Rana Osman. She was very knowledgeable and informative. I enjoyed the training and had lots of fun while doing so.
Response from the owner:Thank you, Gagan, for the wonderful review and five-star rating. We're thrilled to hear Rana Osman made the training informative and enjoyable. It's great that you had fun while learning. We appreciate your feedback and hope to see you again for future sessions.
Konstantin Suprun
Great experience with Coast2Coast First Aid & Aquatics! The instructor was very professional, knowledgeable, and made the class engaging and easy to understand. Highly recommend this course to anyone who needs certification!
Sanpreet Singh
Very great experience, instructor Rana Osman explained and demonstrated everything very thoroughly. I enjoyed and learned alot . Thanks
Response from the owner:Thank you, Sanpreet, for the wonderful review. We're thrilled you had a great experience and that Rana Osman explained and demonstrated everything so thoroughly. It's great to hear you enjoyed the session and learned a lot. We appreciate you choosing us and hope to see you again.
KHUSHDEEP KAUR
I had a great experience with my First Aid and CPR instructor adel . He explained everything very clearly and made the class engaging and easy to understand. The hands-on practice helped build my confidence in responding to real emergencies. The instructor was patient, knowledgeable, and encouraged everyone to ask questions. I highly recommend this course to anyone looking to learn First Aid and CPR.
oskar Ramirez
Selina Andrea and Prabh they are awesome people, very good service
Kehinde Oseni
Dr. Adel was a very nice man, and the way he explained and taught everything was very clear and understandable. I really enjoyed his class.
Aishmin Kaur
Had a really good experience training for Standard First Aid and CPR level C, Adel is a really nice instructor and taught in a engaging way! 🙂
Prabhjot Kaur
Great experience at Coast2Coast Brampton! The instructor was very knowledgeable, clear, and patient. The class was interactive and easy to understand. I feel confident in my First Aid/CPR skills now. Highly recommend! 😊
jamal husain
Dr. Adel is a very informative instructor.
Kay Akwasi
The instructor Dr. Adel Morcos was great!
Grzegorz Rozkowicz
Dr. Adel is a fantastic instructor
Adam Bauman
Jashan Kaur
Instructor was too knowledgeable and taught in details….must recommend
Response from the owner:We would like to thank you on behalf of our team for trusting us with your training needs. We’re happy to see that you enjoyed your recent training course with us. Emergencies can happen at any time and we’re glad you took the steps to become more prepared. We hope you learned a lot and left feeling confident in your life-saving skills. See you soon for recertification! Stay safe.
Golnar Alimoghaddam
Course was great and the instructor Kia, was very knowledgeable and helpful. He explained every detail with great clarity.
Austin Coyne
Very fun collaborative course. Great work dr Adel
zeb majidi
I was there over the weekend with Martina. She is literally the best. I had done this corse many times before but this was the first time I really enjoyed.
Toni Najem
John Reyben Ravanzo
I just completed the Standard First Aid & CPR/AED Level C with Ms. Julia and it was fantastic. She is clearly an expert in the field and used real-world examples that made complex topics easy to understand. I left feeling much more confident in my skills.
Kamylle Aquino
Ali was our instructor and he was great!! He makes the course very fun but very informative which makes the long course day feel short. I highly recommend getting your First Aid & CPR certification here!!
Jenna Schruder
I completed a First Aid/CPR course yesterday and had a great experience. Maria was an excellent instructor, she explained everything very clearly and made the material easy to understand. She also adapted seamlessly to our group’s size and dynamic, which made the training feel engaging and well-paced.

The information was presented in a clear and interesting way, and the practical exercises helped reinforce what we were learning. I would definitely recommend this course and Maria as an instructor.
Ruth Teamerat
OJAY
Instructor Omar has been excellent throughout this training. I learned a great deal and truly appreciate his knowledge and guidance. Thank you very much.
Amir Nasseri
Very helpful, knowledgeable and effective coach.
Jamielyn Torres
Dalzar Abdullah
Temperance Batt
Calin Calhoun
Ali was a wonderful instructor! Made 7-8 hours feel more like 3-4. Highly recommend for Standard First Aid and CPR certification!
Love Preet
Great experience, recommend to learn and get certificate from this institute.
Vinay Sharma
Tutor “Azra” is amazing.They taught us with full dedication.I appreciate her knowledge.
Matt Geri
5 stars for AZRAS!!!
Michele Dreesen
Joyal Fernandez made the course enjoyable. The day went by quickly.
I would recommend anyone who is looking to take the CPR and First Aid Course to register to take hos class.
Kishan Bodana
I have completed my cpr and first aid training from here. Joyal Fernandez is awesome instructor. He taught everything in timely manner and let us practice the cpr and first aid on adult and baby models. It was a good experience. Recommended.
Anita B.
Joyal, made sure we were all comfortable and knew the information
Dan Kel
Excellent instructor — knowledgeable, clear, and supportive throughout the course.
Owen Turner
Joyal was a great instructor. No complaints.
Dylan Dumontelle
Joyval fernandez
Qailah Khan
Ezz is a great teacher, really helpful in the bls course
Romeo Modi
I took the BLS course. It was a great course, the instructor Ezz really knew his stuff and brought a great energy to the classroom.
Elizabeth Ekeoseye
My instructor was Ezz and he was fantastic, really knowledgeable. I had a great experience overall!
Kassia Vrhovnik
Ezz was a great instructor! He was very knowledgeable of BLS and explained everything in depth!
Julia McCaffery
Instructor Mosud was great! Answered questions and explained everything very well.
Response from the owner:Thank you, Julia McCaffery! We're so glad to hear Mosud was great and explained everything so well for your Standard First Aid course in Calgary. We agree, Mosud is fantastic at making sure our participants feel confident. If you know anyone who needs training, send them our way! ⭐ - The Coast2Coast Team

Temidayo Adekunle
The trainer Mosud was very knowledgeable and friendly, it was great having a refresher
Response from the owner:Thank you, Temidayo Adekunle! We're so glad you had a great recertification experience in Calgary. Mosud is indeed very knowledgeable and friendly, and we're happy he made your refresher enjoyable. ⭐ Feel free to refer your friends and family - we'd love to help them too! - The Coast2Coast Team

Alan Kang
Response from the owner:Thanks for the great rating, Alan! ⭐ We look forward to seeing you at your next recertification for CPR/AED training in Oakville. Feel free to refer your friends and family - we'd love to help them too! - The Coast2Coast Team

Bright Opesanmi
It was a very good lesson, I will recommend it to anyone who isn't sure where to apply
Response from the owner:Thank you, Bright Opesanmi! 🙏 We're so glad you found our lesson to be a very good one and appreciate you recommending us for Standard First Aid in Calgary. Feel free to refer your friends and family - we'd love to help them too! - The Coast2Coast Team

Rebeca Mabiala
matiyos Midekssa
Great course no suggestions
Response from the owner:Thank you, matiyos Midekssa! We're so glad you found your Standard First Aid course in Calgary to be great and that you have no suggestions for improvement. ❤️ We'd love to help your friends and family get certified too! - The Coast2Coast Team

Vinu Panyil
Thank you to Ms. Prabh J for conducting the CPR session. The examination was very well organized and professionally managed. I truly appreciate your guidance.
Response from the owner:Thank you, Vinu Panyil! We're so glad you had such a positive experience with Ms. Prabh J. We agree, she is fantastic at making sure our CPR certification sessions are 'very well organized and professionally managed' in North York. 🙏 Feel free to refer your friends and family - we'd love to help them too! - The Coast2Coast Team

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